Privacy Policy

This Privacy Policy describes how House Of Nandini (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.houseofnandini.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

  • Contact details: including your name, address, phone number, and email.
  • Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: including your username, password, security questions, and other information used for account security purposes.
  • Shopping information: including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.
  • Customer support information: including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information to process your payment in order to fulfill your orders and provide you with products or services you have requested.
  • When you visit our Site, open or click on emails we send you, or interact with our Services, we may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, and manage your account.
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes to send marketing, advertising, and promotional communications by email, text message, or postal mail.
  • Security and Fraud Prevention: We use your personal information to detect and investigate fraudulent, illegal, or malicious activity.
  • Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use, see here. Cookies help improve the user experience and allow us to analyze usage data to optimize our services.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, including:

  • With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics).
  • With business and marketing partners to provide services and advertise to you.
  • When you direct, request, or consent to our disclosure of certain information to third parties.
  • In connection with a business transaction or to comply with legal obligations.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content, please note that this content will be publicly accessible. We are not responsible for the security or privacy of any information you disclose in these public areas.

Third Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for their privacy practices, so please review their privacy policies before sharing any personal information.

Children's Data

We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, you can contact us to request its deletion.

Security and Retention of Your Information

While we implement security measures to protect your personal information, we cannot guarantee complete security. We recommend that you avoid sending sensitive information over insecure channels.

Your Rights

Depending on your location, you may have rights to access, delete, or correct your personal information, among other rights. For more details, please refer to the full list of rights in our privacy policy.

Complaints

If you have any complaints regarding how we process your personal information, please contact us. If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer your personal information to other countries. If we transfer data out of the European Union, we rely on recognized mechanisms to ensure data protection.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@houseofnandini.com

Address: 209, Second Floor, Suncity Success Tower, Sector 65, Gurugram, Haryana 122005